The Wall Street Journal Europe, sprl, publisher of The Wall Street Journal Europe, is committed to maintaining the privacy of personal information that you provide to us when using this site. This Privacy Policy describes how we treat the personal information we receive about you when you visit our customer service Web site at services.wsje.com ("services.wsje.com" or "our Web site").

Other Products and Services

Dow Jones & Company, parent company of The Wall Street Journal Europe, sprl, has many other products and services, such as The Wall Street Journal Online at www.wsj.com, Barron's print and online editions and The Wall Street Journal and The Asian Wall Street Journal newspapers. Any information that you provide for other Dow Jones products and services is not subject to this Privacy Policy.

Links to Other Web Sites

The services.wsje.com web site may feature some content and services from its affiliated web sites, such as The Wall Street Journal Online at www.wsj.com. Remember that any information that you provide on any other Web site is not subject to this Privacy Policy. We recommend that you review the privacy policy at each other Web site to determine how that site treats your personal information.

Information We Collect

General: When you use some of our Web Site's features, such as subscribing to or renewing your subscription to The Wall Street Journal Europe, completing a change of address form or contacting us through the Web site, and at other times, we will collect personally identifiable information from you that may include your name, e-mail address, mailing address, credit card account and similar information.

We do not knowingly collect personal information from children under the age of thirteen.

Web Site Usage Information: We may collect Web site usage information when you visit our Web site to help evaluate how our visitors use and navigate our Web site on an aggregate basis, including the number and frequency of visitors to each Web page, and the length of their visits.

Online Surveys: We may conduct occasional online surveys. For example, when you are within our Web site, you may see a pop-up window offering you the optional opportunity of participating in a survey. These surveys are entirely voluntary and you may easily decline to participate.

How We Use Information Collected

We may use information in the following ways:

• For the purposes for which you specifically provided the information, for example, to process and fulfill your subscriptions to The Wall Street Journal Europe, or to process your changes of address or delivery suspension requests.

• To send you e-mail notifications and other notices about your account with us or to otherwise contact you.

• To provide you with promotional materials from The Wall Street Journal Europe or its affiliates.

• To provide your information to carefully selected companies, including companies outside the E.U., that would like to send you promotional materials about their products and services.

• To enhance our products and services or develop new products and services.

• To provide advertisers and other third parties with aggregate information about our subscribers.

We may combine the information that we collect from you with information that you provide to us in connection with your use of our other products, services and Web sites and with information provided to us by third parties.

We may hire other companies to perform services on our behalf including, without limitation, facilitating some aspects of our web site and services, sending e-mail, and fulfilling subscription and other requests (for example, to provide your home delivery of The Wall Street Journal Europe). We also may use third party network advertisers to deliver ads to you on our behalf. These service providers and network advertisers, including companies outside of the E.U., may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our rights (for example, when necessary to protect our intellectual property rights) or when we, in our sole discretion, believe it is necessary or appropriate, in connection with a sale or transfer of some or all of our assets in the Web site or The Wall Street Journal Europe. We also may disclose personally identifiable information when we, in good faith, believe that the law requires us to do so.

Your Ability to Choose

You can let us know that you do not want to receive promotional materials from other carefully selected companies by indicating your preference when you subscribe or renew your subscription on our Web site. You may also contact us by e-mail at subs.wsje@dowjones.com, by telephone at +44 (0)20 7309 7799, by fax at +44 (0)20 7426 3329, or by mail at WSJE Subscriber Relations, Dow Jones International Limited, Stapleton House, 29-33 Scrutton Street, London EC2A 4HU, UK.

You can let us know that you do not wish to receive promotional materials from The Wall Street Journal Europe or its affiliates by indicating your preference when you subscribe or renew your subscription on our Web site. You may also contact us by e-mail at subs.wsje@dowjones.com, by telephone at +44 (0)20 7309 7799, by fax at +44 (0)20 7426 3329, or by mail at WSJE Subscriber Relations, Dow Jones International Limited, Stapleton House, 29-33 Scrutton Street, London EC2A 4HU, UK.

Cookies

A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer's memory. We employ cookie technology to help visitors and subscribers move faster through our site. We may employ cookie technology to estimate our total audience size and traffic and to help us improve our site's experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting the browser in your computer, but you should note that if you do so, this may materially affect the functionality of this Web site and the information you can access through it. If you wish to find out more about cookies, or how to refuse cookies, please visit the Interactive Advertising Bureau's web site at www.allaboutcookies.org.

Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Review and Correction

If you would like to review or update your subscription or any other personally identifiable information that we may have about you, you can do so by contacting us by e-mail at subs.wsje@dowjones.com, by telephone at +44 (0)20 7309 7799, by fax at +44 (0)20 7426 3329, or by mail at WSJE Subscriber Relations, Dow Jones International Limited, Stapleton House, 29-33 Scrutton Street, London EC2A 4HU, UK.

Online Advertisements

When you view an ad for The Wall Street Journal Europe on other web sites, our third party advertising company may place or recognize a unique cookie on your browser. Our advertising company may also use invisible images (often referred to as pixel tags, clear GIFs or web beacons) to note which pages of our Web site you visit after viewing our ads. The information that is collected through the use of these images is not personally identifiable and is used only to track responses to our advertising efforts.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes on our Web Site, so be sure to check back periodically.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, you may contact us by e-mail at subs.wsje@dowjones.com, by telephone at +44 (0)20 7309 7799, by fax at +44 (0)20 7426 3329, or by mail at WSJE Subscriber Relations, Dow Jones International Limited, Stapleton House, 29-33 Scrutton Street, London EC2A 4HU, UK.

Copyright (c) 2009 The Wall Street Journal Europe,
Dow Jones International Limited, Stapleton House,
29-33 Scrutton Street, London EC2A 4HU, UK
All Rights Reserved.